MSP Contract Reconciliation

Contracts are the commercial promise. Without reconciliation, what you deliver and what you bill drift away from what you signed. ProgressIn keeps the three in sync.

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What it is

Contract reconciliation aligns the commercial terms in your PSA contract with the actual quantities delivered through vendor portals and the amounts captured by your accounting system. It is the foundation of accurate MSP billing.

Why it matters

  • A signed contract that nobody reconciles is a forecast, not revenue.
  • Renewals depend on accurate baseline data.
  • Margin compression hides inside contracts that no one reviews.

Common problems

  • Auto-renewals at outdated pricing
  • Co-term changes never reflected in PSA
  • Bundled SKUs split across multiple line items
  • Service additions outside the contract scope

How ProgressIn solves it

  1. Pull every contract from your PSA into a single dashboard.
  2. Cross-check terms, prices and quantities against delivery and billing.
  3. Flag renewals 60/30/15 days out with current usage data.
  4. Generate renewal-ready reports per customer.

Benefits

  • Renew at correct pricing
  • Catch margin erosion before it compounds
  • Reduce churn via proactive QBRs
  • Single source of truth across teams

Frequently asked questions

How is contract reconciliation different from license reconciliation?

License reconciliation focuses on seat counts. Contract reconciliation looks at the full commercial agreement — pricing, terms, bundles, renewal dates and SLAs.

Does ProgressIn alert on upcoming renewals?

Yes. Renewals are surfaced 60, 30 and 15 days out with the latest usage and pricing data attached.

Can finance and account managers both use it?

Yes. Roles and permissions support read-only finance views and full-edit AM workflows.

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